Privacy Policy
Privacy Policy
Last Updated: June 26th, 2024
In this article
Welcome to Merge Dating! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Who We Are
Merge Dating is an event-selling platform based in Australia. Through our platform, we enable users to discover, create, and participate in events that bring people together. Our services include event listings, ticket purchases, and user engagement features.2. Information We Collect
We collect information to provide and improve our services, ensure a smooth user experience, and comply with legal obligations.2.1 Personal Information
We may collect the following personal information when you use our platform:- Name
- Email address
- Phone number
- Billing and payment details (e.g., credit card information)
- Event preferences and ticket purchase history
- Any other information you voluntarily provide to us
2.2 Automatically Collected Information
When you access our website, we may automatically collect:- IP address
- Device information (e.g., browser type, operating system)
- Usage data (e.g., pages viewed, time spent on the website)
- Cookies and tracking technologies (e.g., for analytics and marketing purposes)
3. How We Use Your Information
We use the information we collect for the following purposes:3.1 To Provide Our Services
- Facilitate ticket purchases and event registrations
- Manage your account and preferences
- Respond to inquiries and provide customer support
3.2 Marketing and Communication
- Send promotional emails about events and services
- Provide personalised recommendations based on your preferences
- Notify you about changes to our services or policies
3.3 Legal and Security Purposes
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Protect the rights and safety of our users and our platform
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:4.1 Event Organisers
When you purchase tickets or register for an event, your information may be shared with the event organiser for event management purposes.4.2 Service Providers
We may share your information with trusted service providers who assist us in operating our platform, such as payment processors, email service providers, and analytics partners.4.3 Legal Compliance
We may disclose your information if required by law or to protect our legal rights, enforce our terms of service, or prevent fraud.5. Your Rights
You have the following rights regarding your personal information:- Access and Portability: Request access to the information we hold about you.
- Correction: Request corrections to your personal data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Marketing Preferences: Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
6. Security of Your Information
We take reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.7. Cookies and Tracking Technologies
We use cookies and similar technologies to:- Improve your browsing experience
- Analyse website traffic
- Deliver targeted advertisements
